General

Dear Customers. Due to UK demand this product is now being "rationed" by Calor to prevent stockpiling.   With immediate effect (30/3/2020) Calor will ONLY deliver this gas if you have a cylinder to exchange OR have completed the CRA agreement.   This means if you order 2 or more, but have only 1 cylinder to hand back, you will be charged for the CRA on the other cylinder(s).  This may be done retrospectively if not ordered correctly. Heather Claridge Managing Director

Our team is incredibly busy working to ensure all orders and deliveries are completed.  Please, if your order is still within the standard lead time of 5-6 days, but you are worried. Could you email: contactme@woldlink.co.uk rather than call. It means our team and the Calor team aren’t getting swamped at a time when resources are already depleted.  Orders are still being delivered in good time.  Thank you for your understanding.  Heather and the Gottle team 

IMPORTANT Deliveries of cylinders are continuing.  There is no need to panic as Calor are meeting demand from all centres presently.  As you would expect the team at Calor have come under a deluge of enquiries over when deliveries will occur.  This means our team cannot always answer your request for a time/date of delivery.  Your patience under these circumstances is appreciated.  Message from Calor to all customers: If you are self-isolating, please do not introduce yourself to the driver but leave the empty cylinder in a visible place and they will exchange. If not, he will ask you to...

To help minimise the spread of #COVID-19, we'll no longer be offering a cylinder collection service from any Calor site after 17:00 on Tuesday 24th March. We'll continue to provide a delivery service to our customers at their home or business.